Homepage > Motorway driving > Accidents

Accidents

If you witness or are involved in an accident, keep two priorities uppermost in mind: bring your vehicle and its occupants to safety, then alert the emergency services.

If you witness an accident

  • Drive on to the next emergency phone (orange post).
    • On the motorway, there is always an emergency phone no further than one minute away.
    • This is the most efficient way to alert the emergency services.
  • Never attempt to cross the motorway.
    • It is always safer and more efficient to drive on to the next emergency phone.

 

 

If you are involved in an accident

  • Switch on your emergency warning lights
  • Park your vehicle on the hard shoulder if possible.
    • If you cannot get your vehicle onto the hard shoulder, evacuate all vehicle occupants without delay, and get them behind the safety barrier.
  • Follow the instructions in the section Breakdown, to protect your passengers.
  • Go to the nearest emergency phone, keeping behind the safety barrier if possible. There’s an emergency phone about every 2 km along the motorway.
  • If you can’t get to an emergency phone, call 112 from your mobile phone, and give your location as precisely as possible:
    • Motorway number
    • Direction
    • Landmark (milestone indication on panels on roadside or central reservation)
In the event of an incident or a breakdown



Recommendations on safety for driver and passengers if you have to stop on the hard shoulder. 

Service areas



Take frequent breaks: that’s what motorway service and rest areas are designed for. 

Quiz

Wearing safety vest on motorway is highly recommended.
Test your knowledge.