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French motorway companies website

Breakdown service

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Breakdown service rates

Breakdown service is available round the clock throughout the French motorway network.

MOTORWAY BREAKDOWN SERVICE EXCLUSIVELY BY APPROVED OPERATORS, FOR SAFETY REASONS

  • - Minor problems are fixed in situ
  • - For more serious problems, the breakdown service operator will tow the vehicle to the garage
  • - Breakdown call-out and tow-in fees are set by the French government.

CONDITIONS AND FEES

  • Fees applicable for calls from 08:00 to 18:00 Monday to Friday.
    See table 1
  •  
  • Fees applicable for calls from 18:00 to 08:00 Monday to Friday, and all day Saturday, Sunday and public holidays.
    See table 2
 
 
 
Table 1: prices applicable for calls from 08:00 to 18:00, Monday to Friday

Situation Service
 Vehicle with GVW* up to 1.8 tonnes
 
 Vehicle with GVW* from 1.8 to 3.5 tonnes
 
In situ repair
Flat fee covers call-out (return journey) & in situ repair up to 30 minutes. Extra charge for parts and additional time, at rates set by breakdown service company.
€119,75 (inc. VAT)
Repair after towing to rest or service area
Flat fee covers call-out (return journey), towing to nearest service or rest area and in situ repair up to 30 minutes. Extra charge for parts and additional time, at rates set by breakdown service company.
€119,75 (inc. VAT) €148 (inc. VAT)
Tow-in to repair company’s garage
Flat fee covers call-out (return journey), in situ work up to 30 minutes, and towing to approved repair company’s garage.
€119,75 (inc. VAT) €148 (inc. VAT)
Tow-in to location requested by motorist Flat fee covers call-out (return journey), in situ work up to 30 minutes, and towing the first five kilometres from the motorway exit. €119,75 (inc. VAT) €148 (inc. VAT)

* GVW: Maximum laden weight as specified on French vehicle registration papers since June 2004.
 
 
 
Table 2: prices applicable for calls from 18:00 to 08:00, Monday to Friday
and all day Saturday, Sunday and public holidays

Situation Service Vehicle with GVW* up to 1.8 tonne Vehicle with GVW* from 1.8 to 3.5 tonnes
In situ repair
Flat fee covers call-out (return journey) & in situ repair up to 30 minutes. Extra charge for parts and additional time, at rates set by breakdown service company.


€179,63 (inc. VAT)
Repair after towing to rest or service area
Flat fee covers call-out (return journey), towing to nearest service or rest area and in situ repair up to 30 minutes. Extra charge for parts and additional time, at rates set by breakdown service company.


€179,63 (inc. VAT) €222 (inc. VAT)
Tow-in to repair company’s garage
Flat fee covers call-out (return journey), in situ work up to 30 minutes, and towing to approved repair company’s garage.

€179,63 (inc. VAT) €222 (inc. VAT)
Tow-in to location requested by motorist
Déplacement (aller + retour)
Temps passé sur le lieu d'immobilisation du véhicule, remorquage en un lieu choisi par le client dans la limite de 5 kms après la sortie de l'autoroute.

€179,63 (inc. VAT) €222 (inc. VAT)

*GVW: Gross vehicle weight as specified on French vehicle registration papers since June 2004.

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